Shipping Policy

Last updated: November 4, 2025

At Above the Moon, we take pride in ensuring that your order arrives safely and on time. Each product is carefully packaged and inspected before shipment to maintain our standard of Quality Above All Else.

 

Processing Time

Orders are typically processed within 3–5 business days after payment is confirmed. During peak seasons, holidays, or special launches, processing times may be slightly longer.

 

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and the size/weight of your order.
Estimated delivery times:

• Standard Shipping: 5–10 business days

• Expedited Shipping: 2–4 business days

Please note: delivery times are estimates and may vary due to carrier delays or other factors beyond our control.

 

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can use this link to monitor your delivery status at any time.

 

International Shipping

We currently ship within the United States. International shipping options will be available in the near future.

 

Lost or Damaged Packages

If your order arrives damaged or does not arrive at all, please contact us within 7 days of the expected delivery date at [your contact email]. We’ll work with you and the carrier to resolve the issue promptly.

 

Address Accuracy

Please double-check your shipping address before completing your order. Above the Moon is not responsible for delays or lost packages due to incorrect or incomplete addresses.

 

Questions

If you have any questions about your order or shipping, reach out to us at [your contact email] — we’re happy to help!